HOMIXA 1-Year Warranty Policy
Effective for Homixa Water Purifiers purchased through homixa.in or authorized channels
Comprehensive 1-Year On-Site Warranty + 4 Years Free Service Support
Homixa guarantees Homixa Water Purifiers against manufacturing defects, electrical booster pump issues, SMPS power adapter failures, and Tank UV circuit defects for 12 months from purchase date, backed by 4 full years of complimentary technician service support.
1. What is Covered
- Booster Pump repair/replacement for electrical failure.
- SMPS power adapter and internal electronic circuit boards.
- Tank UV LED disinfection module.
- Solenoid valve and internal high/low pressure switches.
- On-site technician visit charges during the 1-year warranty period.
2. Free Pre-Filtration Kit & Consumable Cartridges
Homixa purifiers come with a FREE Pre-Filtration Kit designed to trap coarse silt, rust, and mud. Pre-filter candles and internal RO/UF cartridges are consumable components subject to natural wear depending on input TDS.
3. How to Claim Warranty Service
To log a service request or schedule a technician visit:
📞 Call Helpline: +91 9827 41 8813
💬 WhatsApp Support: +91 9827 41 8813
✉️ Email Service Desk: info@homixa.in